Delivery & Returns
Delivery
FREE WORLDWIDE DELIVERY ON ORDERS OVER £100 for a limited time
Please allow extra time for your order to arrive - some deliveries may experience delays due to demand on couriers and postal services in June & July 2020
Standard UK delivery - £4.00 - Please allow up to 7 working days (under current conditions)
Express UK Delivery - £8.00 - 2-3 working days (under current conditions)
Ireland delivery (Non UK) - £7.00 - Please allow up to 10 working days (under current conditions)
Worldwide delivery £10.00 - Please allow up to 10-20 working days (under current conditions)
RETURNS
Please return any unwanted items apart from earrings within 28 working days (under current conditions). Returned items must be unworn.
- The cost of the returns must be paid by the customer – please select a service which does not require signature
- Please make sure that you include all details including your name, order number, the item(s) you are returning and your reason(s) for return.
- Enclose your returns form with the item(s) and package your returns securely – It is best to use original packaging wherever possible.
- Take your parcel to any Post Office counter service.
- Always as for free proof of postage / certificate of postage from the Post Office
- You must obtain proof of postage just in case your order is lost on its way back to YAA YAA LONDON. Failure to do so may result in us not being able to process your return.
Please email info@yaayaalondon.com with your name and order number if you have lost your returns form and we will send you an address and or label by email. You can submit these details via our contact form if you prefer. Please kindly include your order number. Thank you.
In order for your returns to be processed promptly, please enclose your completed returns form and order number. Please allow up to 14 working days for your return to processed.
If you have any other queries about delivery or returns please use the contact form or call us on +44 7487 737 219 or email info@yaayaalondon.com