Delivery & Returns

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Delivery

Standard UK delivery - £4.00 - Please allow 3-5 working days

Express UK Delivery - £8.00 - 1-2 working days (order before 2pm for next day delivery)   

Ireland delivery (Non UK) - £5.00 - Please allow 3-7 working days

Worldwide delivery £10.00 - Please allow 5-12 working days


RETURNS

Please return any unwanted items apart from earrings within 28 days.  Returned items must be unworn. 


  • The cost of the returns must be paid by the customer – please select a service which does not require signature
  • Please make sure that you include all details including your name, order number, the item(s) you are returning and your reason(s) for return.
  • Enclose your returns form with the item(s) and package your returns securely – It is best to use original packaging wherever possible.
  • Take your parcel to any Post Office counter service.
  • Always as for free proof of postage / certificate of postage from the Post Office
  • You must obtain proof of postage just in case your order is lost on its way back to YAA YAA LONDON.  Failure to do so may result in us not being able to process your return.


Please  email info@yaayaalondon.com with your name and order number if you have lost your returns form and we will send you an address and or label by email. You can submit these details via our contact form if you prefer.  Please kindly include your order number.  Thank you. 


In order for your returns to be processed promptly, please enclose your completed returns form and order number.   Please allow up to 14 working days for your return to processed. 


If you have any other queries about delivery or returns please use the contact form or call us on +44 7487 737 219 or email info@yaayaalondon.com